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How to Verify Your Identity and Get Your Companies House Personal Code

  • Apr 3
  • 3 min read

Verifying your identity with Companies House and obtaining your personal code is a crucial step for company directors and officers in the UK. This process ensures secure access to your company’s online services, allowing you to file documents, update company details, and manage your responsibilities efficiently. If you’re unsure how to complete this verification or get your personal code, this guide will walk you through the steps clearly and practically.


Eye-level view of a UK government building entrance with a sign for Companies House
Entrance of Companies House building in the UK

Why You Need to Verify Your Identity


Companies House requires identity verification to protect your company’s information and prevent fraud. The personal code you receive after verification acts like a secure key to your company’s online account. Without this code, you cannot access certain services or submit important filings online.


This process applies to company directors, secretaries, and other officers who need to interact with Companies House digitally. It helps confirm that only authorized individuals can make changes or submit documents on behalf of the company.


What You Need Before Starting


Before you begin the verification process, gather the following:


  • A valid UK passport or driving licence

  • Your National Insurance number

  • Your company registration number (CRN)

  • An email address you can access easily


Having these ready will speed up the process and reduce the chance of delays.


Step-by-Step Guide to Verify Your Identity


1. Register for a Companies House WebFiling Account


Start by visiting the Companies House WebFiling service website. You will need to create an account if you don’t already have one. During registration, you will provide your email address and create a password.


2. Submit Your Identity Details


Once your account is set up, you will be asked to verify your identity. This involves entering details from your passport or driving licence and your National Insurance number. Companies House uses this information to confirm your identity against government records.


3. Receive Your Personal Code by Post


After submitting your details, Companies House will send your personal code by post to the address registered for your company. This usually takes around 5 to 7 working days. The code is a 6-character alphanumeric string that you will use to access your company’s online services securely.


4. Activate Your Personal Code


When you receive the code, log back into your WebFiling account and enter the code to activate your access. This step completes the verification process and unlocks full access to your company’s online filing and management tools.


Tips for a Smooth Verification Process


  • Double-check that your company’s registered address is up to date. The personal code will be sent there.

  • Use a clear and valid form of ID. Expired or damaged documents may cause your application to be rejected.

  • Keep your personal code safe and do not share it with others. It is unique to you and your company.

  • If you do not receive your code within 10 working days, contact Companies House to check the status.


Close-up view of a UK passport and a National Insurance card on a wooden table
UK passport and National Insurance card on table

What to Do If You Lose Your Personal Code


If you lose your personal code, you cannot request a replacement online. Instead, you must contact Companies House directly by phone or email. They will verify your identity again before issuing a new code. This process may take several days, so keep your code secure to avoid delays.


How the Personal Code Helps You Manage Your Company


With your personal code, you can:


  • File annual confirmation statements and accounts online

  • Update company details such as registered address or officers

  • Submit changes to shareholdings or company structure

  • Access other online services securely without paper forms


This code simplifies managing your company’s legal requirements and reduces the risk of unauthorized access.


Final Thoughts on Verifying Your Identity and Getting Your Personal Code


Verifying your identity with Companies House and obtaining your personal code is a straightforward but essential step for company directors and officers. It protects your company’s information and gives you secure access to important online services. By following the steps outlined here and preparing your documents in advance, you can complete the process smoothly and avoid common pitfalls.


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